Dear Mr. Budi,
Allow me to express my greatest appreciation for the four-day tour you have arranged! It was just wonderful, probably the best I have ever had!
I could tell how organized your company is, from the very beginning, when you sent me the information regarding price and itinerary, which was detailed oriented and very clear! I felt then that I could trust your company truly, and this trip had told me that I was right!
Your guide, Noval and the driver, both of them are very professional, not only they have perfect English and communication skills, but also they are kind, humorous, caring for all the details, following the scheduled itinerary, and they are punctual, they were always on time, every single day, I was very impressed!
Especially our private guide Noval, even his son had fever and he didnt sleep well, still he preformed his best and he is very professional, I just feel so lucky to have him as the guide for the last few days! The driver was very attentive, he was paying attention to all the details, and he drove so smoothly and we never felt carsick!
All in all, I could not tell you how satisfied we were, and as I promised to Noval, Lombok had so much to explore and I will come back with my friends to visit again! And then, I will contact you again to arrange another trip! I will also forward your contact information to my US friends who will plan to visit in the near future!
I am very happy to know that in Lombok, I have a sweet family, a few “brothers” who would take care of me a look out for me!